Five Strategies for Doing More Work with Your Favorite Customers
Turning More Customers into Favorites
Working in construction isn’t fun anymore. Everything from pursuing the project to producing the work feels like a battle. People are dishonest and self-interested, and, in most cases they put their financial interests ahead of the best interest of the project. This ends up costing everyone money while also impacting the energy and enthusiasm of the people on the job.
Meanwhile, there’s that ONE customer that’s a joy to work with! But, we’ve convinced ourselves that customer is special and we’ve given up on finding more customers like them. The TRUTH is, any one of your customers has the potential to be a great customer. Learn five distinct strategies to turn all of your customers into great customers.
Perfect for owners, business developers, estimators or project teams.
Speaker: Doug Lotierzo, Neuberger & Company, Inc.
July 12, 2019
ABC of Metro Washington offices
Registrations must be cancelled by July 8th to receive a refund. Substitutions are accepted at anytime.