Menu

CTI Telecom, Inc.

What is the biggest misconception about the industry?

I believe the biggest misconception about the industry is that a career in construction is a fall back option or that it’s a job anyone can do. Our technicians received specialized training specific to manufacturer and industry standards which is often in a classroom environment. It takes an exceptional person to be comfortable behind a desk and in the field and we are lucky to have both. We work with some of the brightest and most driven individuals I’ve ever met and I feel exceedingly fortunate that they chose to pursue a career in low voltage.

 

What is your biggest current challenge at work?

Our biggest current challenge is that of so many owners I speak with; hiring and retaining great talent. Our line of work isn’t necessarily glamorous, although the end results typically are pretty outstanding. There is a tremendous physical demand on the body that isn’t for everyone and can be a shock to the inexperienced.

 

What keeps you up at night?

My people and my projects. I want to consistently “do right” by my employees and a large component of that is always having quality work in the queue. As a small business owner, I have to reevaluate my long-term strategies on a regular basis, especially as they relate to the local economy, the pulse of our country and trends in the industry. The people of CTI are the cornerstone of our company. We’ve celebrated marriages and births and grieved at funerals and at the end of the day, we are as much a family as we are a business. There is always something to keep your brain busy.

 

How does your ABC membership help your company?

We are excited about the opportunity to network with and learn from other businesses committed to the same standards, practices and values. I had intended to join ABC for several years and just didn’t make it a priority. The ultimate motivation for me was the Winter 2017 issue of Building Washington. While flipping through the magazine, I started counting the number of member companies with which we have worked. When I reached ten, I realized it was time to stop staying CTI would join ABC and start making it happen. I am confident it will be an outstanding decision for my business.

 

What do you look forward to each day?

Going to work! I'm excited about what I do and the people with which I work.

 

What are you like to work for?

I think my employees would tell you that you always know what you're going to get with me. You might not like what I have to say but I'm going to tell it to you straight. I also think they would say I was fair and honest and that I'm the first one to roll up my sleeves and work alongside them on a job site.

 

What is your favorite movie or tv show?

It's a tie between Shawshank Redemption and the Green Mile.

 

What do you do for fun?

I am an avid outdoorsman and love my time in the woods. I also never met a home improvement project I didn't like - I'm a regular at "the Depot".

 

What book are you currently reading?

Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time by Susan Scott

What was your first job?

I was a paperboy for the Washington Star. A snowy Sunday morning could be my greatest nemesis on the mean streets of Poolesville, MD.


  
CTI Telecom delivers personalized and cost-effective solutions for businesses of all sizes in the areas of tele/data, CATV, wireless access point wiring and installation, riser/backbone cabling, inter- and intra-building copper and fiber optic and security. Our commitment to quality and integrity drives our business practices.

In business since 1990. 

 
Brian Bennett
President

CTI Telecom, Inc.